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Health insurance

Understand the details behind health cover.

Learn about common policy features so you can ask informed questions before selecting a plan for yourself or your family.

UNDERSTAND THE BASICS

Know what your health policy offers

Insurance terms can feel confusing at first. These three important features can help you understand what to look for before choosing a health insurance policy.

Illustration representing health insurance sum insured
01

Sum insured

Think of the sum insured as the maximum amount available for eligible medical expenses under your policy, subject to its terms, limits and conditions.

What to check

Review the cover amount, room-rent limits, co-payments and any treatment sub-limits.

Illustration representing health insurance waiting periods
02

Waiting periods

Some illnesses, treatments or pre-existing conditions may become eligible for cover only after a specified waiting period. The duration depends on the policy.

What to check

Understand initial waiting periods, pre-existing disease conditions and treatment-specific waiting periods.

Illustration representing cashless treatment at a hospital
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Cashless treatment

At eligible network hospitals, approved expenses may be settled directly with the hospital by the insurer or its administrator, subject to policy terms and authorisation.

What to check

Check network hospitals, pre-authorisation requirements and expenses that may still be payable by you.

MAKE AN INFORMED DECISION

The right health cover is about more than price

When it comes to your health and family, the cheapest policy is not always the one that best fits your needs. Understanding what is covered can help you make a more informed decision.

Before selecting a policy, take a little time to understand its benefits, limitations and conditions. The right questions today can help you better understand your options tomorrow.

Ask About Health Insurance

What should you compare?

Coverage that fits your needs

Review the sum insured, covered treatments, room-rent limits and applicable sub-limits.

Waiting periods and exclusions

Understand when specific conditions may become eligible and what the policy excludes.

Your share of the expenses

Check co-payments, deductibles and other costs you may need to pay from your own pocket.

Hospitals and claims

Review network hospitals, cashless approval requirements and the claims process.

Policy benefits, exclusions, waiting periods and claim payments depend on the insurer's policy terms and applicable conditions.